Introduction
Privacy Policy
Suzanette Aura Gallery (“we,” “our,” “us”) values your trust. This policy explains how we collect, use, store, and protect personal information when you browse, inquire, or place orders with us. By using our site or contacting us, you agree to these practices.
If you have questions, please reach us at admin@suzanetteauragallery.shop or +63 936 979 2144.
What we collect
- Contact details: name, email, phone number, delivery address.
- Order details: items selected, preferences (e.g., shades, variants), special notes.
- Payment preferences: chosen payment method (GCash, bank transfer, card). We do not store full card data.
- Technical data: browser type, device info, and basic analytics to improve usability.
How we use your information
- Process and confirm orders, including product availability and preferences.
- Coordinate delivery timing and updates within Metro Manila and selected areas.
- Send secure payment links after you verify order details.
- Respond to inquiries and provide product guidance.
- Improve site experience and service quality.
Sharing & third parties
We share only what is necessary to fulfill your order—primarily with delivery partners and payment processors. These parties are expected to protect your data and use it solely for the agreed purpose.
We do not sell or rent personal information. If required by law or to protect our rights, we may disclose information to authorities.
Data security & retention
We use reasonable safeguards (access controls, limited retention, secure channels) to protect your data. We retain information only as long as needed for orders, accounting, legal requirements, or to resolve concerns. When no longer necessary, data is securely deleted or anonymized.
Your choices and rights
- Review or update your contact details by emailing or calling us.
- Request deletion of your data when it is no longer needed for legal or transactional purposes.
- Opt out of optional messages; essential order and payment notices will still be sent.
International use
Our operations are based in the Philippines. If you access the site from elsewhere, you agree to the transfer and processing of your data in the Philippines under this policy.
Updates
We may update this policy to reflect changes in law or our practices. The latest version will always be posted here with the updated effective date.
Effective date: January 2025